SAA FALCON TRAINING MANUAL

SALES PROCEDURES PAYMENT

Credit Card

The credit card swipe screen will be displayed on selection of the Card option.

Turn card swipe upside down with the magnetic swipe facing in towards the printer. Swipe card through the card reading mechanism, if successful, card checking will take place, if screen does not change, swipe card again and enter card CVV number and passenger passport number. Select Key In if the credit card cannot be swiped after a couple of attempts.

Key in the amount of money to be debited from the credit card. If the total balance is put on card press exact amount . If part balance on card, swipe card first then transact the remaining balance in other forms of payment i.e. cash, foreign or other. Receipts are printed as below.

The user must now enter the passenger’s passport number and press enter.

Enter the CVV number (Card security number) which is on the back of the credit card and press Enter. (CVV number is 3 to 4 digits)

Key in the card number, start date or expiry date or issue number (depending on the type of card used) …and press enter.

Key in the Card Holders Name.

The card-warning screen will indicate if a card is out of date or not recognised. If keying in, check details are correct, otherwise advise the passenger, and ask for an alternative method of payment. Other message prompts will appear depending on circumstances follow screen prompts to proceed.

Select the country of issue of passport from the scroll down list and press Select .

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Bar Computer User manual