SAA FALCON TRAINING MANUAL

SALES PROCEDURES DELETE A SALE

The customer has changed their mind and I need to delete the sale.

The customer has chosen a few items, and you have selected the items and proceeded to payment, when the passenger suddenly decides that they do not want to purchase any of the items.

1. Press Back to return to product selection.

2. Press Back .

3. The screen will display a prompt, press Yes to clear the sale.

You can now make another sale.

If No , user is returned to product selection screen.

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